New call centre to obtain passport

The Trinidad and Tobago Immigration Division has established a new call centre for booking passport appointments.

In a press release, the Ministry of National Security said locals who are seeking appointments for a new machine-readable passport or for renewals are asked to call (868) 225-4664.

The ministry said callers will be prompted to select option two when the call connects.

Members of the public are asked to note that the previous telephone system (868) 627-7277 will be discontinued. In an effort to improve service delivery, nationals with pending passport appointments made on the previous telephone system should urgently contact the Immigration Division by calling (868) 225-4664 with the reference number previously received in order to reconfirm the appointment.

The ministry said as part of an ongoing process, the public can look forward to further enhancements in the delivery of immigration services including quicker servicing time, and an improved public interface system.