Navigating change management

Melena Simon-O’Neil

Dear AFETT,

I have recently been appointed as divisional head of a rapidly expanding regional company.

While I have held other middle-management positions prior, I am quite nervous about my transition into this new executive role.

What are the key skills and strategies I need to effectively manage this change and lead my division through the period of transition?

Dear Reader,

Congratulations on your new role. Transitioning into an executive position, especially within a rapidly expanding company, can be both exhilarating and daunting for you and those you lead.

Your feelings of anxiety are understandable, as change of any kind, even positive changes like your promotion, often introduces discomfort and disequilibrium.

This is because it disrupts our familiar routines and established patterns that provide a sense of stability and predictability in our lives.

Remember that your team is also experiencing change. The initial response to your arrival may be resistance and discomfort, as your team strives to regain a sense of equilibrium in their altered environment. Do not take this personally, but commit to consistently using strategies to ease the stress, reduce the anxiety and create a thriving, healthy work environment.

With your consistent effort, the initial sense of loss or confusion will gradually give way to adaptation and growth.

At AFETT, we recognise the challenges that come with such significant career advancements and are here to offer support and guidance as you navigate this period of change.

Here are key skills and strategies we recommend to help you effectively manage this change and lead your division through a smooth transition:

– Strategic vision: As a divisional head, it’s vital to develop and communicate a clear vision that aligns with the company's broader goals.

Your team needs to understand the direction and purpose behind its work.

– Leadership and influence: Effective leadership goes beyond managing tasks: it involves inspiring and motivating your team.

Refine your ability to build trust, influence others, foster collaboration and drive engagement.

– Emotional intelligence: Keep your heart and head to the ground. Invest in sharpening your emotional intelligence to better understand and manage your emotions and recognise and respond to those of your team. This skill is perhaps the most critical for navigating interpersonal dynamics and maintaining a positive work environment.

– Decision-making: Sharpen your decision-making skills by using data-driven and evidence-based insights and balancing short-term needs with long-term objectives.

Effective decision-making is key to steering your division towards success.

– Adaptability and resilience: Rapid expansion often brings unexpected challenges, and your ability to adapt and stay resilient will set a positive example for your team.

Here are a few key strategies for leading through transition:

– Clear communication: Maintain open and transparent communication with your team. Take time to explain the changes you wish to implement, the reasons behind them and the expected benefits. By providing regular updates, you will help to keep everyone aligned and engaged due to reduced uncertainty.

– Inclusive leadership: Involve your team in the transition process. Encourage feedback and participation in decision-making.

This inclusion fosters a sense of ownership and commitment to the new direction.

– Professional development: Invest in your team’s development. Provide training and growth opportunities to equip them with the skills needed to excel in an expanding environment.

– Structured transition plan: Develop a detailed transition plan with clear milestones, roles and responsibilities.

A well-structured plan ensures everyone understands their part in the transition and helps maintain focus.

– Cultural sensitivity: Pay attention to the company culture and work to maintain a positive, inclusive and supportive environment.

A strong culture is essential for effective adaptation to change.

Some practical tips for a smooth transition are:

– Set clear goals: Establish clear, achievable goals for your division with realistic deadlines for your team. Break these goals down into actionable steps and regularly track progress to ensure alignment with the broader company objectives.

– Build strong relationships: Strengthen relationships with key stakeholders, including other executives, team members and external partners.

Effective collaboration is crucial for navigating transitions smoothly. No woman is an island, no matter how intelligent you may be.

– Seek mentorship: Identify and connect in a meaningful way to mentors or advisors who have experience in similar roles.

Their insights and guidance can be invaluable as you navigate your new responsibilities. AFETT offers an excellent opportunity for you to network with other female executives who may be willing to coach, mentor and guide you. Do not underestimate the power of this kind of support during this period of transition.

– Stress management: Self-care is critical as you embark on this exciting journey ahead. Acknowledge the stress that comes with your new role and develop strategies to manage it.

This might include mindfulness practices, regular exercise or professional support if needed. Your self-care plan is as essential as your strategic plan.

– Celebrate achievements: Recognise and celebrate the successes of your team, no matter how small.

Celebrations boost morale and reinforce a positive outlook.

Learning from AFETT’s experience

At AFETT, we are also preparing for a significant transition as we welcome our new board.

We recognise the importance of clear communication, inclusive planning and continuous support to ensure a seamless handover and build on our past successes.

By aligning our vision with actionable plans and fostering a culture of openness and resilience, we aim to navigate this transition effectively.

Similarly, in your role, these principles can guide you in managing your division through the transition successfully.

Embracing these skills and strategies will not only help you manage your transition smoothly but also empower you to lead your division with confidence and vision.

Remember, every leader faces a learning curve, and with the right approach, you can thrive and succeed.

This article was submitted by the Association of Female Executives of TT (AFETT).

AFETT is a non-profit organisation formed in 2002 with the goal of bringing together professional women and engaging in networking opportunities, training and business development.

Ask AFETT is brought to you by the Research and Public Advocacy team and addresses issues and concerns of executive and entrepreneurial professionals.