One day after TSTT’s new acting CEO Kent Western appointment, he met with Public Utilities Minister Marvin Gonzales and Digital Transformation Minister Hassel Bacchus.
A release from the Public Utilities Ministry said during the meeting, Gonzales emphasised the need for TSTT to be transparent, truthful and forthright with the population.
It also said Gonzales urged the new CEO that the company needs to “move with dispatch” on the investigations into last month's hack of its customer database, as it may have national security implications.
“What is critical at this point in time is restoring the public’s trust and confidence in the company,” he said.
The release said the ministers offered the resources and support of the Government to the company for its investigations and work to regain the population’s trust.
Also present at the meeting at the Public Utilities Ministry in St Clair was TSTT’s chairman, Sean Roach.
It said Bacchus gave both the TSTT executives advice on the approach to the investigations.
With an investigator yet to be selected, the release said Bacchus also advised on the level of skill and competency that the investigating bodies must possess. He also cautioned the population against trawling the dark web, saying those who did so were putting their security at risk.
Former TSTT CEO Lisa Agard was replaced on Wednesday. There have not since been any formal acknowledgements by the company, Gonzales or Agard on whether she was fired or resigned or what led to the move.