Smooth operator

THE EDITOR: I publicly thank Araby Ali’s Doubles of Fifth Street, Barataria, for their outstanding customer service and delicious doubles and pholourie.

Running late for work on a Friday morning, I risked parking on the road and was prepared to dash through the pouring rain to make an order.

To my surprise, however, the owner, a very affable bloke, came alongside my vehicle with a giant umbrella and escorted me to and from his business.

TT may have a bad reputation for customer service, but give Araby his jacket, that was smooth.

This experience proves that customer service and product quality are the heartbeat of a successful business.

KENDELL KARAN

Chaguanas