HDC tells customers: Stay away unless called

The office of the Housing Development Corporation, South Quay, Port of Spain. Photo by Jeff K Mayers
The office of the Housing Development Corporation, South Quay, Port of Spain. Photo by Jeff K Mayers

ONLY customers that are called for an assessment for interviews or to make payments of administrative fees for allocation of public housing will be allowed to enter the Housing Development Corporation (HDC) offices from Monday.

In a media release issued on Friday, the HDC said, “In an effort to minimise the spread of the covid19 virus and in keeping with the guidelines and protocols established by international health organisations and the Ministry of Health, HDC wishes to advise clients that, until further advised, they should not visit the HDC’s offices.”

The release added that those who are contacted are to visit HDC’s offices but only at the designated time. When visiting the office, customers are told to adhere to the health and safety requirements implemented by the HDC.

The requirements are: All staff and visitors to HDC offices will be required to enter through one main entrance and must use the sanitising agents provided. Staff who interact directly with the public and exchange documents are required to wear gloves. Cleaning staff and MTS workers have been directed to clean/sanitise all customer service workstations on a scheduled basis.

“All other services such as payments of mortgages, rental and other agreements, can be completed at any Sure Pay payment centre. Clients who wish to request emergency repairs are encouraged to contact the Estate Management Division’s call centre: 612 7432 ext 1004-1006 or submit messages via the HDC’s Facebook platform. The HDC looks forward to the co-operation of our clients as we all do our part and take the necessary precaution so that we can minimise the spread of covid19 in our country.”

Anyone with obvious flu-like symptoms is encouraged to stay away from the office and call if there is a need to make an enquiry.

Comments

"HDC tells customers: Stay away unless called"

More in this section