RBC is preparing to downsize even further as they have offered voluntary separation programme (VSEP) packages to eligible employees of their service delivery teams. This was confirmed via email late Wednesday evening by director of sales effectiveness, strategic and corporate communications of Caribbean Banking, Jacqueline Taggart out of Toronto, Canada. It has not yet been confirmed how many employees will be affected.
Taggart said because of the way that banking has evolved the bank has to think differently about managing their clients needs.
"This means that transaction volumes that once required the work of many and took days or weeks to complete, can today with the advantages of digitally supported self-service and other technical innovations be finished with fewer resources in a matter of hours. This is why we have offered eligible employees the voluntary separation programme. As always, we are working with employees to ensure they have the right information to make informed decisions about their future."