Great experience at passport office

THE EDITOR: On March 20, I called the Immigration Call Centre to get an appointment to renew my passport. I was assisted by a pleasant young woman who offered me an appointment at any of the passport offices in Trinidad. I chose the Port of Spain office on Thursday at 8 am. On the appointed day, I arrived early expecting long lines. No such scenes. Everyone was well-accommodated inside and officers were assisting the public with their forms. At 8 am sharp I was called to a booth where I met a very efficient officer who processed my application form. The $250 renewal fee was taken from my debit card by the same officer in the booth. How hassle-free was that! Then the same officer, right there in the same booth, took my photograph! In fact he took it twice, to ensure that I was properly represented. He even thanked me for my patience! By 8.15 am I was thanking him and making my way out of the booth.

Now, that is my Public Service working for me! Thank you passport office!

Marcia Murray, Port of Spain


"Great experience at passport office"

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