FANS who bought tickets to see Ariana Grande on May 22 from some online market sites may not be eligible for tickets to the benefit concert this weekend.
Ariana Grande has offered free tickets to fans who went to her concert at the Manchester Arena where 22 people were left dead after a suicide attack.
But some people who bought their tickets from sites including GETMEIN! and viagogo are being told they are not eligible.
Ticketmaster, which owns GETMEIN!, told the BBC “We are doing everything possible to extend the offer to all fans we can verify were at the show. All fans should register their details.”
Janine and her 11-year-old daughter from Bradford saw the performance and bought their tickets from GETMEIN!. But when Janine rang the company to order free tickets for the benefit concert, she was told she was not eligible.
Janine has since been in touch with Ticketmaster and says she has been told she should get tickets if she registered yesterday, but it is unclear whether this applies to other concert-goers. Another affected family said: “My daughter and niece attended the Ariana Grande concert but because they got their tickets through GETMEIN! they can’t get the free tickets for the concert on June 4.”
Some fans who bought tickets from viagogo also say they are affected. The BBC has approached viagogo but as yet it has not responded to our request for a comment. Seatwave tickets holders are eligible for tickets to the benefit concert providing that they registered by yesterday. (BBC)